Privacy

Privacy Policy – MotoXPricambi.com

Last updated: August 2, 2025

This policy describes how personal data of users visiting and using the website www.motoxpricambi.com is processed, in compliance with Regulation (EU) 2016/679 (GDPR), the UK GDPR, and other applicable international data protection laws in the countries where the company operates, including Switzerland, the United States, Canada, Australia, the United Kingdom, Japan, South Korea, China, Mexico, Norway, Sweden, Turkey, South Africa, and Dubai.

1. Data Controller

The Data Controller is:

Gianluca Rigo
Vicolo Caprera 19, 37014 Castelnuovo del Garda (VR), Italy
E-mail: [email protected]

2. Types of Data Collected

a. Technical browsing data

• IP address
• Browser and device type
• Pages visited and session duration
• Operating system
• Referrer URL

This data is collected in an aggregated and anonymized form using tools such as Google Analytics and Meta Pixel, for statistical and service improvement purposes only.

b. Voluntarily provided data

• Full name
• Shipping and/or billing address
• Email and phone number
• Order-related information
• Messages submitted via contact forms

c. Payment data

Payments are processed securely via:

• PayPal (you will be redirected to www.paypal.com)
• Stripe (integrated module with encrypted transmission)

MotoXPricambi.com does not store or directly process sensitive data such as card numbers or security codes.

3. Purpose and Legal Basis of Processing

4. Processing Methods

Data is processed using secure electronic tools and protocols, based on principles of fairness, lawfulness, and transparency. Appropriate technical and organizational measures are applied to prevent data loss, unauthorized access, and unlawful disclosure.

5. Data Retention

Personal data is stored for the time necessary to achieve the purposes for which it was collected, specifically:

• Order-related data: up to 10 years (accounting and legal requirements)
• Form submissions: 12 months
• Technical data via cookies: according to durations outlined in the Cookie Policy
• Customer account data: until deletion is requested

6. Data Disclosure to Third Parties

MotoXPricambi does not disclose or sell personal data to third parties for marketing, newsletter, or profiling purposes.

Data may only be accessible to service providers strictly necessary for the operation of the website and order management, such as:

• Hosting and IT infrastructure providers
• Shipping carriers and logistics services
• Secure payment platforms (Stripe, PayPal)

Data collected via Google Analytics and Meta Pixel is anonymized and not shared in an identifiable form with these providers.

7. International Data Transfers

MotoXPricambi may transfer data to non-EEA countries (e.g., United States, Canada, Australia) only for technical and operational reasons, applying one of the following legal safeguards:

• EU Commission adequacy decisions
• Standard Contractual Clauses (SCCs) approved by the EU Commission
• Other lawful transfer mechanisms (e.g., EU–US Data Privacy Framework)

8. Data Subject Rights

As a data subject, you may exercise the following rights at any time:

• Access your personal data
• Request correction or update
• Withdraw consent
• Request deletion ("right to be forgotten")
• Object to or restrict processing
• Request data portability
• Lodge a complaint with the competent data protection authority

To exercise your rights, please contact us at:
 [email protected]
or by post at: Vicolo Caprera 19, 37014 Castelnuovo del Garda (VR), Italy

9. Data Processing of Minors

MotoXPricambi does not knowingly collect personal data from minors under the age of 16 (or under the minimum legal age applicable in the user’s country of residence). If a parent or guardian believes their child has submitted personal data, they may contact us to request immediate deletion.

10. Cookies

The website uses:

• Essential technical cookies (for site functionality)
• Anonymous analytics cookies (Google Analytics with anonymized IP)
• Remarketing cookies (Meta Pixel, Google Ads), only with user consent

You can manage or withdraw your cookie consent at any time via the cookie banner or the [Cookie Policy].

11. Changes to This Policy

We reserve the right to update this policy at any time, in compliance with changes to applicable legislation. Substantial changes will be communicated via notice on the website or by email, if available.

Contact

For any inquiries, clarification, or to exercise your rights:

Gianluca Rigo
 [email protected]
 Vicolo Caprera 19 – 37014 Castelnuovo del Garda (VR), Italy