Shipping costs

Shipping Costs and Included Warranty

Shipping costs vary depending on the destination country and are always clearly displayed before order confirmation.

All shipments are insured and covered by our 100% Total Warranty, which protects the buyer against damage, loss, or tampering during transport.

In case of visible damage upon delivery

To allow us to properly activate the warranty and offer you a free replacement shipment, please follow these instructions carefully:

1. Sign with specific reservation
   Upon delivery, always sign with reservation, clearly stating the type of visible damage
   (e.g. “broken corner”, “crushed packaging”, “damaged box”).
2. Take photographs
   Take clear and detailed photos of the damaged product and the outer packaging.
3. Contact us promptly
   Report the issue within 2–3 business days of receiving the package by writing to:
   [email protected]